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Professional Cover Letter

December 28, 2010 Leave a comment

Dear Hiring Manager,

 

Bachelor’s degree

Development experience

Proficient in MS Office Suite 2007

Organized, detail oriented professional

Volunteer experience in diverse environments

Excellent verbal and written communication skills

 

Currently, my schedule is flexible because I am a part-time student.  As a former Sales Marketing Representative at Peralta Service Corporation, I produced, publicized and positioned promotional material to increase visibility.  Through photographs and surveys, I documented progress on projects.  Not only did I write, create and send thank you letters and cards, I managed indirect and direct communication to existing and prospective customers.  In addition to attending and keeping records of city and community meetings, I researched target markets, approached new customers, assisted with preparation for special events; scheduled appointments and facilitated team presentations.  With the Amandela Project, I contributed to the development of grant proposals as the Graphic Artist/Community Liaison.  My duties at University Relations included collecting and distributing mail; putting checks into the donor database and generating reports. 

 

To discuss my qualifications and the details of the position, please call me at 510-649-7342.  I look forward to hearing from you and scheduling an interview.  Thank you for time.

 

Happy New Years!

Categories: Resume

Professional Resume

December 28, 2010 Leave a comment

J Naima Barber

PO Box 5722

Berkeley, CA  94705

510-649-7342

jnaimabarber09@hotmail.com

 

Administration/ Graphic Design / Customer Service/Development

With creativity, computer literacy and compassion, I am committed to improve the quality of life of others through dedication and clerical support.  In appreciation of diversity, I enriched communication through active listening, research, documentation and respect.  With Administrative (10+ years), Design (2+ years), Customer Service/Development (2 years) experience, my objective is to become a part-time employee.

 

Qualifications

Excellent verbal and written communication skills

Proven ability to prioritize, multi-tasks and meet deadlines

Motivated, detail-oriented, and work well in a team or individually

 

Professional Experience

Computer Skill/Graphic Design

Proficiently used both PC and Macintosh for document creation with MS Office Suite 2007 and others software programs.

Implemented and managed bar code system; photographed and organized art images for Power Point Presentations.

Advertising/Sales

Established marketing mix to sustain relationships with current and potential customers.

Initiated graphic design upgrade which enhanced efficiency; decreased marketing expense and increased visibility.

Operated cash registers, balanced drawers, increased profitability and productivity.

Customer Service/Development

Advised customers about product selection and increased customer satisfaction.

Increased proposal acceptance by facilitated team presentations and demonstrations.

Assisted in the completion of city licensing process in order to bid on government contracts.

Expanded client base by 25%; distributed literature, researched target markets; collected and input clients’ information.

Solicited prospective and current customers through direct and indirect communications.

 

Education

Peralta Colleges

Career Development, 8/2007 – present

CSU East Bay

Project Management, 6/2006

UC Berkeley

BA, Art, 12/2002

 

Employment History

Teacher’s Assistant: Merritt College

Oakland, CA:  2010

Family Care Assistant (Volunteer):  Alta Bates Summit Medical Center

Berkeley, CA:  2009-2010

Front Desk/Caseworker (Volunteer):  Red Cross

Oakland, CA:  2009 – 2010

Desktop Publisher:  Naima

Berkeley, CA:  2005 – 2008

Sales Associate:  Michaels Art Store

Emeryville, CA:  2004 – 2005

Sales Marketing Representative:  Peralta Service Corporation

Oakland: CA:  2003 – 2004

Administrative Assistant (Volunteer):  Oakland Museum of California

Oakland, CA:  2003 – 2004

Categories: Resume

brilliantapplicant@hotmail.com

February 3, 2008 Leave a comment
J. N. Barber

510-649-7342
brilliantapplicant@hotmail.com
P.O. Box 352 • Berkeley, CA • 94701

Qualifications
→    Researched databases; formulated plans and implemented actions that supported company mission and produced positive outcomes
→    Excellent verbal and written communication skills; Organized record keeper
→    Motivated, dependable and dedicated person that works well individually and within a team
→    Proven ability to creatively solve problems, effectively prioritize, multi-task and meet deadlines under pressure

Professional Experience

Computer/Graphic Design/Administrative

  • Proficiently use both PC and Macintosh for the creation of high quality correspondence, documents, forms and spreadsheets with MS Office Suite 2003, Illustrator, Adobe Distiller, PageMaker 7.0, Illustrator, HTML and more
  • Input confidential information; investigated items, updated files and generated reports. Collected and distributed mail
  • Tracked and managed inventory: counted items, reported bullwhips, ordered, stocked and organized shelves; organized and maintained color coded filing system

Interpersonal/Teamwork

  • Supported and motivated team members to reach performance goals and deadlines by increasing morale 50% with positive reinforcement and acknowledgement
  • Increased program recognition and funding through a proposal that featured photographed teens with their edited biographies
  • Communication/Development/Motivation
  • Developed strategies and monitored outcomes, coordinated schedules for meetings, made arrangements, prepared marketing mix, documents and facilities; interacted with diverse groups in order to develop business contacts, visibility and contracts
  • Solicited prospective customers through consistent and pervasive direct mail, cold calls, client referrals and distribution of company literature while maintaining existing clients through frequent follow-ups
  • Expanded client base by 25%. Surveyed, collected and evaluated performance and increased efficiency by 20%
  • Inspired teammates to achieve higher sales through great customer service and an open door policy that facilitated employee feedback to management team

Customer Service/Relations

  • Greeted clients, answered phones and interacted with customers and co-workers with pleasant, professional attitude and respectful manner
  • Advised consumers about product selection and resolved customer complaints; increased customer satisfaction and loyalty by 20%
  • Complied with clients’ and companies’ expectations through effective resource management and contract negotiations
  • Compiled information; referred students to appropriate department or personnel and advised students on University policies and procedures

Research

  • Explored clients complaints, provided information and referrals; advocated for self-empowerment and mediated conflicts.
  • Investigated donations and provided documentation of clients’ gift amounts
  • Researched industry, competitors, benchmarks, consumers and target markets through questionnaires, internet and databases

Qualitative

  • Helped calculate the appropriate commercial cleaning fee for prospective clients
  • Operated cash registers and consistently balanced the cash drawer while effectively increasing profit and productivity by 35%
  • Reduced loss by 10% through company debts collection
  • Implemented bar code system of museum inventory that categorized items by medium and type; photographed and described items for auction
  • Assisted in strategic planning and preparation for community events

Advertising/Marketing

  • Photographed colleagues, documented performance and created brochures, flyers, postcards, questionnaires and other documents.
  • Initiated graphic design upgrade that enhanced productivity by 40%.  Installed software and trained colleagues.  Decreased marketing and advertisement expense by 25% and increased in visibility by 20%
  • Developed marketing programs within the organizations’ budgetary and time limitations. Established marketing campaigns in order to sustain relationships with loyal and potential customers

Education

  • University of Phoenix, On-line          Master of Management, expected date of graduation 2008
  • Cal State University, East Bay           Project Management Certification, 6/2006
  • University of California, Berkeley     Bachelor of Art, Art Practice, December 2002

Employment History
 
Naima
Consultant/Researcher/Organizer
Berkeley, CA
2006 – 2007

Michael’s Art Store
Emeryville, CA
Sales Associate
2004 – 2005

Peralta Service Corp.
Oakland, CA
Sales Marketing Representative
2003 – 2004
 
Oakland Museum of CA
Oakland, CA 94607
Administrative Assistant
2003 – 2004
 
Amandela Project
Richmond, CA
Community Liaison/Graphic Artist
2000 – 2001
 
University of California
Berkeley, CA
Senior Clerk
1999

References available upon request.

Categories: Resume
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